5.
1. out of town
2. in a meeting
3. on holiday
5.1
4. take down
5.cut off
6. hang up
5.2
7.put you on hold
8. take a message
9.leave a message
6.
1. line is busy
2. spell that
3. interrupt
4.out of the office
5.return your call
7.
1.e
2.c
3.d
4.a
5.b
8.
1. in a meeting
2. left
3. urgent
4. deal with
5. return
6. took down
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